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Frequently Asked Questions

How much support outside of my membership do I receive?

 This is completely flexible around you and your needs. You are not locked into a retained amount of hours over your credits, so use the agency expert as and when needed through buying more credits.  

What happens if I suddenly need support but haven't planned ahead?

The team will always reply within 2 hours within business hours. We  will assess the task at hand and provide you with the quickest and optimum solution.   

How does your recruitment scheme work? Do I pay recruitment agency fees?

 We pride ourselves on genuinely wanting to make a positive impact to the industry and the talent of the future. That’s why we run our free bi-annual TIPi Academy Launchpad scheme for entry level talent, to support and train young people passionate about launching their career in the digital industry. 


Whilst we charge a similar amount to recruitment agencies, we vet all of our talent in a three stage process and ensure each individual is trained with a 360 degree understanding of the digital landscape.



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